Inclusion and Psychological Safety
Martyna Rudžionytė
11/3/20242 min read
What are our challenges?
Psychological safety is not about being nice or comfortable. It's a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or failures, and the team is safe for interpersonal risk taking.
Failures are inevitable. They're part of the Hostinger culture, as we believe "many decisions and actions are reversible." As there are three types of failures: basic, complex, and intelligent, the key is to distinguish between them. While basic failures should be minimised, complex ones anticipated and mitigated, and intelligent failures promoted and celebrated.
Explore our internal resources
For You
Your first empowering act of inclusion may involve asking for feedback, admitting your mistakes and failures, talking about your emotions and experiences, or advocating for your own needs.
Increase your self-awareness, and do not see vulnerability as a sign of weakness. Tools to help:
For Your Team
Facilitate everyone's speaking up by showing genuine curiosity and honoring truth-telling or someone who is challenging the status quo.
Tools
During the PPP cycle or in eNPS, do you notice any patterns? Both are now accessible as dashboards.
Bring those topics to your team meetings or have a workshop.
Scaling People:
page 326 - 330
Case Study
Use this space to introduce yourself or your business to site visitors. Share who you are, what you do, and the purpose of this website.
Short title
Short title
Feel free to include your background, experiences, and any unique aspects that set your business apart. Highlight your mission, values, and the benefits your customers can expect.